Protection, Support and Services for Victims/Survivors

WHO is developing a health systems manual for managers, based on the clinical guidelines, to design, plan, and implement services for survivors of intimate partner violence and sexual violence.

WHO is developing clinical guidelines to respond to  children and adolescents who have been sexually abused for use by health care providers.

In various countries (e.g. DRC, Burundi, Colombia, Ecuador, Malawi) WFP supports gender based violence survivors during their temporary stay in the shelters and afterwards, during their process of reintegration in the community. Food assistance contributes to women's full nutritional and psycho-social recovery and subsequently supports their livelihoods, thus increasing the resilience of survivors, their self reliance and, ultimately, their capacity of disengaging from an abusive situation and rebuilding a safer life.

In Azerbaijan, IOM is working with Azerbaijan Lawyers Confederation (ALC), United Nations Population Fund (UNFPA) and the State Committee for Family, Women and Children’s Affairs (SCFWCA) to provide staff members of the Domestic Violence Support Centre with thorough knowledge, skills and competencies to better assist victims. IOM also sought to empower beneficiaries of the centre by providing direct support, including medical, legal and psychological assistance, temporary housing, when needed, access to childcare and social benefits, as well as skills-building and training in business development. Small grants were awarded to help the participating women initiate businesses of their own. The economic empowerment of women was a key aspect of this project, as helping individuals become economically self-sufficient is one of the most effective ways to address domestic violence, and improve self-esteem and self-confidence of victims. IOM also raised public awareness of the existing problems by producing and disseminating information materials on gender equality, the rights of women and men in families, domestic violence, as well as on services available at the Domestic Violence Support Centre.

In Central African Republic, where the current crisis has affected the social fabric of society and survivors of GBV are stigmatised, deprived of support and known to engage in risky coping strategies such as transactional sex for survival, FAO has partnered with UN Women to ensure that women affected by the conflict, including GBV survivors, benefit from livelihood strategies.

UNRWA provides protection, support, and services (education, health, relief and social services) through established referral systems in all five fields of operations, in more than 150 locations (which include camps, health centres, and schools). Referral systems created pathways between the different UNRWA programmes internally, as well as externally involving other service providers to ensure holistic support to survivors. Through these internal and external pathways, UNRWA is able to provide psychosocial counselling, legal services, and medical services among other. The Agency looks into survivors’ satisfaction with GBV services based on a survey tool with close-ended questions on satisfaction with services received through UNRWA as well as through external service providers. Over the course of the two-year period, 2014-2015, UNRWA was able to identify 5950 survivors, who have in turn accessed 8362 services, primarily on psychosocial counselling and legal services through the referral systems set up.

In Egypt, the provision of support to SGBV survivors among Syrian refugees includes a shelter and the use of creative approaches to psychosocial support. Female survivors have access to women’s centers where awareness raising, counselling and psychosocial support is made available. Special projects and approaches were put in place, such as the individual and group art therapy focusing on issues such as child marriage, training of trainers (ToTs) on art therapy.

Compared to the previous year, in 2015 significantly greater levels of assistance were provided to survivors across a range of key core services: psychosocial counselling was provided to survivors in 27,616 reported SGBV incidents (38% increase compared to 2014); legal assistance in 7,342 reported incidents (31% increase); medical assistance in 4,518 reported incidents (7% increase); material assistance in 5,542 reported incidents (27% increase); and safe spaces in 3,948 reported incidents (50% increase). Additionally, over 6,000 survivors were enrolled in income generating and occupational activities doubled the number enrolled in the previous year.

In Kenya, among Somali refugees over 500 survivors received some form of legal assistance and 62 percent of reported cases were prosecuted. Among the activities, the deployment of 10 translators to police gender desks located at various police stations in the camp strengthened confidential reporting and enhanced the investigation of reported cases. Additionally, close to 40 percent of police stations in the Dadaab operation have uninterrupted access to the Internet, which facilitates the police’s participation in an online training platform covering SGBV.

In Egypt, a project by Al Shehab Institution for Comprehensive Development worked with women and girl survivors of violence, women domestic workers, female sex workers and women living with HIV in two marginalized communities in Cairo. By the end of June 2015, a new drop-in centre had been established providing legal and psychological services. Between April and June 2015, the programme touched the lives of some 111 women and girl survivors of violence and 231 female domestic workers, sex workers and women living with HIV/AIDS in the targeted communities.