United Nations Relief and Works Agency for Palestine Refugees in the Near East
Background
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) was established pursuant to General Assembly resolution 302 (IV) of December 1949. The Agency is a subsidiary body of the Assembly and became operational on 1 May 1950, responding to the needs of about 750,000 Palestine refugees. It is one of the largest United Nations programmes, with a population of approximately 5 million registered Palestine refugees under its mandate and over 30,000 staff.
Policy framework
Internally, UNRWA is guided by its Gender Policy (2007), Medium-Term Strategy (2016-2021), and Gender Equality Strategy (2016-2021): 'Integrating Gender, Improving Services, Impacting Lives.' Further, UNRWA is guided by all relevant commitments by the UN system, including but not limited to: The Convention on the Elimination of all Forms of Discrimination against Women (CEDAW); The Beijing Declaration and Platform for Action; The United Nations Secretary-General’s campaign UNiTE to End Violence against Women (UNiTE Campaign); and Sustainable Development Goal.
Areas of Focus
As part of the Agency's commitment to gender equality, UNRWA prioritizes targeted interventions based on identified field priorities, one of which is gender-based violence (GBV). Thus, in view of addressing GBV holistically, UNRWA adopted in 2009 a multisectoral approach, which was informed by the Inter-Agency Standing Committee (IASC) Guidelines for GBV in Humanitarian Settings. One of the core aspects of the multisectoral approach is the centrality of survivours’ rights and needs, such as ensuring access to adequate services, confidentiality and safety. UNRWA's approach to addressing GBV focused on four main areas: i) training UNRWA staff to identify, refer and provide support to GBV survivors; ii) developing referral pathways; iii) building partnerships with external service providers; and iv) raising awareness and involving Palestine Refugee communities in the protection from GBV, to enhance both response and prevention.
In 2014, UNRWA began working on addressing GBV in emergencies, based on increasing concerns on responding and mitigating GBV in the context of the conflicts in Syria and in Gaza. Building on this, a process for increasing the institutional capacity of the Agency to address GBV in emergency contexts started in 2015 through a multi-year programme entitled 'Building Safety', which included the development of the following key components: i) Guidelines for GBV Risk Mitigation in Emergencies (2017); ii) GBV Training Package (2018); iii) E-learning Course on GBV Risk Mitigation in Emergencies (2018); iv) GBV Prevention Framework (2017). Integral to the work on GBV in emergencies, UNRWA has also been working on enhancing community participation and engagement.
Resources
- UNRWA Gender Policy (2007)
- UNRWA Experience in GBV Programming: Lessons from the first five years (2015)- What’s at Stake Fact sheet (2018)
- UNRWA Gender Equality Strategy (2016-2021): Integrating Gender, Improving Services, Impacting Lives (2016)
- UNRWA GBV Prevention Framework (2017)
- UNRWA Guidelines for GBV risk-mitigation in emergencies (2017)
In 2019, UNRWA identified and provided protection services to 9858 persons among the Palestine refugees communities in Jordan, Gaza, Lebanon, Syria and the West Bank. Among the 9.857, 5.240 were GBV survivors that included 25% girls, 6% boys and 2% persons with disabilities.
View MoreIn 2019, UNRWA identified and provided protection services to 9858 persons among the Palestine refugees communities in Jordan, Gaza, Lebanon, Syria and the West Bank. Among the 9.857, 5.240 were GBV survivors that included 25% girls, 6% boys and 2% persons with disabilities.
During the reporting period UNRWA staff in all 5 fields of operations identified 4,987 GBV survivors and provided 98% of them with assistance. The services provided were in majority psychological support and legal counselling.
UNRWA continues to operate referral systems to ensure identification, referral and the access to critical services for GBV survivours.
View MoreUNRWA continues to operate referral systems to ensure identification, referral and the access to critical services for GBV survivours. Consolidating partnerships with external service providers to ensure that GBV survivours receive holistic care and also to address high-risk cases which require more specialized services was one of the main activities undertaken during this period.
UNRWA provides protection, support, and services (education, health, relief and social services) through established referral systems in all five fields of operations, in more than 150 locations (which include camps, health centres, and schools). Referral systems created pathways between the different UNRWA programmes internally, as well as externally involving other service providers to ensure holistic support to survivors. Through these internal and external pathways, UNRWA is able to provide psychosocial counselling, legal services, and medical services among other. The Agency looks into survivors’ satisfaction with GBV services based on a survey tool with close-ended questions on satisfaction with services received through UNRWA as well as through external service providers. Over the course of the two-year period, 2014-2015, UNRWA was able to identify 5950 survivors, who have in turn accessed 8362 services, primarily on psychosocial counselling and legal services through the referral systems set up.