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One of OCHA’s 7 priority commitments on gender is to promote gender-responsive Humanitarian Programme Cycle processes. It ensures the systematic inclusion of SGBV programming through the mandatory use of the Gender Marker in funded initiatives, and in reports on how gender and SGBV were addressed during project implementation. As an example, the CERF project application and reporting templates require sex- and age disaggregated data. The application template also includes the IASC Gender Marker which is then recorded in the CERF’s Grant Management System Database for tracking and analysis purpose.
In addition, information and knowledge on gender equality and the empowerment of women and girls have been disseminated through OCHA’s various advocacy platforms such as the corporate website, social media accounts, content websites (such as Medium, Exposure and YouTube) and email. OCHA has updated and edited two “OCHA on Message” products on Gender in Humanitarian Action and Sexual and Gender-based Violence. “OCHA on Message” are reference products that enables staff to communicate OCHA’s position on key issues. OCHA has also delivered remarks and statements containing messaging on gender and SGBV for the Commission on the Status of Women, the 2017 Global Humanitarian Policy Forum, the Center for Global Development and the Royal Institute of International Affairs and as well as briefings to the Security Council, among others.. For International Women’s Day, OCHA launched a successful social media campaign with its “Messengers of Humanity” community around their “Female Humanitarian Heroes” highlighting the professional achievements of women working in humanitarian affairs.
In August, OCHA’s annual World Humanitarian Day campaign centered around the hashtag #NotATarget and advocated for the protection of civilians in armed conflict. The campaign included a strong focus on sexual violence in conflicts, and what can be done to empower and support survivors. As part of a unique collaboration with Facebook, OCHA launched a brand-new Live filter, allowing users to step into the shoes of people affected by conflict as they read real stories from civilians trapped in conflict. The filter included a series of stories by women and girls to highlight the unique challenges they experience in crisis. As part of the campaign, SCB collaborated with UNFPA on a blogpost “Dispelling five myths about sexual violence in emergencies” which was published on OCHA’s Medium platform.
OCHA also supports the International Day to end violence against women and the 16 Days of Activism against gender-based violence. In 2017, OCHA launched a digital campaign, which included an updated Facebook Live filter from World Humanitarian Day that exclusively featured stories of survival from women and girls affected by conflict. The Emergency Relief Coordinator and Deputy Emergency Relief Coordinator, as well as staff members from OCHA’s field offices, participated in the campaign by recording videos, where they shared the real stories of women trapped in conflict.
In Honduras, OHCHR organised several conference and meetings addressing challenges in combatting VAW, including sexual and reproductive health and rights, and the promotion of the work of women’s networks. It also organised information campaigns on gender based violence and women human rights defenders.
In Haiti, OHCHR funds helped for the development and production of communication tools (audio-visual)/ messages to build resilience and prevent natural disasters for groups and populations at risk with a gender approach.
In Liberia, during the International Day of Zero Tolerance for FGM, OHCHR and the UNCT provided support for the organisation of a conference on “Consolidating National Efforts against FGM’, with the participation of government officials, traditional and community leaders and other stakeholders.
“The training had a lot of impact on my life because I [now] have knowledge about the misdeeds of excision [cutting] and child marriage. I'm pregnant and if I have a girl I will not make her go through this practice”, said Fatoumata N.*, a peer educator in Mali. She was speaking about the harmful traditional practice of Female Genital Mutilation/Cutting (FGM/C), which is inflicted on 89 per cent of women and girls in Mali, according to the World Health Organization. FGM/C has devastating health ramifications for women and girls, including pain, bleeding, permanent disability and even death. This harmful traditional practice is not yet banned in Mali.
The UN Trust Fund is supporting the Malian organization AMSOPT to change social norms and provide access to medical and psychosocial services for survivors of FGM/C. The project’s awareness-raising efforts in the Kayes region, which has the highest rates of FGM/C in the country, have already led two villages to publicly renounce the harmful traditional practice as well as child marriage, and six others are in the process of doing the same. The two villages held public assemblies bringing together counselors, women, youth and village leaders to agree on the abandonment of FGM/C, and created a committee to ensure the application of the decision
*Name has been changed to protect the privacy of the individual.
UN Women has embarked on a number of prevention and awareness raising campaigns and advocacy such as “Take a Stand” initiative.
Internally, within the UN system, UN Women is coordinating closely with other UN agencies on issues related to Prevention of and Reporting on Sexual Exploitation and Abuse (by UN personnel)
In addition to this, we have UN Women Prevention of Sexual Exploitation and Abuse (PSEA) focal points in all of our six regions whose roles within UN Women are to:
- communicate their role and raise awareness of the ST/SGB/2003/13;
- to ensure that complaints against the individuals/entities to whom the ST/SGB/2003/13 applies are reported to OIOS;
- to report to the UN Women SEA working group at HQ in order to share any issues, cases or local observations; and gather data for onward reporting;
- to educate the UN Women workforce regarding the prevention of SEA.
Adoption of technology in the communication between WFP and its beneficiaries (mostly women) through the exchange of calls facilitated by the Complains and Feedback Mechanisms (CFMs) is changing the role that beneficiaries play in a given assistance.
Through Cash-Based-Transfers approach from one side and regular use of CFMs on the other, beneficiaries are turning from ‘passive recipients’ into ‘active stakeholders’: today, they have a choice and they have a voice. The combination of choice/voice is resulting in a powerful tool to empower vulnerable women and men. It is a win-win solution where thanks to first-hand information received by beneficiaries, WFP improves the effectiveness of its programmes and beneficiaries have a say in their assistance.
Today, Jordan CO has one call centre managed by a total of 15 operators, with an average of 500 calls per day out of which 80% calls are answered and closed the same day. If operators receive calls and are not able to solve them immediately, they assign them to focal points for actions. Out of 15 operators, 13 are women. This due to the sensitivity and great empathy that women can show when calls come in.
Lessons learnt on the improved communication between WFP and its beneficiaries are several:
- Challenges can be turned into opportunities ( ex.: Complains feedback mechanisms, ETC-Connect project, SCOPE Platform)
- Considering the beneficiaries as ‘direct stakeholders’ is a powerful boost to assistance effectiveness. Give them voice and hear them is a ‘must’
- Leave them the choice to decide how best use the entitlement is the best way to empower them
- Providing women an opportunity to find the right place in a given assistance does not only mean an increase in their income or a solution to their distress but also an honourable status in the household or community for being listened and respected.
In March 2018, a WFP-wide awareness campaign on PSEA was conducted. This was part of an annual awareness campaign, started in January 2018 and running monthly, on WFP’s values, principles and standards, as reflected in WFP’s Code of Conduct, including protection from sexual exploitation and abuse.
In Ukraine and Cambodia, OHCHR and UN Women helped the Government to develop a Strategy to prevent and address gender based violence and conflict-related sexual violence.In Honduras, OHCHR supported the implementation of a State-CSO mechanism developed for monitoring the advances of the investigation of crimes of femicide, also providing technical assistance on the drafting of the regulations of such Commission and briefing the institutions that conform it, on the contents of the Latin American Protocol For the Investigation of Femicide.In Mexico, OHCHR’s technical cooperation focused on the incorporation of human rights and gender perspective in Protocols on investigation of cases of gender-related killings and gender based violence crimes. OHCHR also provided technical support for the evaluation and monitoring of the Early Warning Systems for Gender Based Violence implemented at Federal and State level. In Guatemala, OHCHR worked on the development of a public policy to protect human rights defenders
View MoreIn Ukraine and Cambodia, OHCHR and UN Women helped the Government to develop a Strategy to prevent and address gender based violence and conflict-related sexual violence.
In Honduras, OHCHR supported the implementation of a State-CSO mechanism developed for monitoring the advances of the investigation of crimes of femicide, also providing technical assistance on the drafting of the regulations of such Commission and briefing the institutions that conform it, on the contents of the Latin American Protocol For the Investigation of Femicide.
In Mexico, OHCHR’s technical cooperation focused on the incorporation of human rights and gender perspective in Protocols on investigation of cases of gender-related killings and gender based violence crimes. OHCHR also provided technical support for the evaluation and monitoring of the Early Warning Systems for Gender Based Violence implemented at Federal and State level.
In Guatemala, OHCHR worked on the development of a public policy to protect human rights defenders
Lebanon PP
In 2017, UN Women Lebanon in consultation with the Ministry of Social Affairs, supported 13 centers within 5 regions (Akkar, Tripoli, Beirut, Maten and Bekaa) to conduct GBV awareness sessions. 4 of these centersl also provided access to GBV multi-sectoral services to women and girls including legal, health and psycho-social support advisory services. Furthermroe, UN Women in partnerhsip with UN-Habitat & UNICEF finalized the establishment of a Referral Center in Bab Tibaneh/Tripoli, which will be providing PSS and multi-sectoral services center for GBV victims. The Referral Center will be luanched in June 2018.
UN Women Palestine office supported MA’AN to provide legal aid and psychosocial support to Westbanker and Gazan women living in the negev. Those women face challenging issues related to their legal status with the Israeli authorities (they hold a palestinian ID and live in Israel) and many of them suffer from family and intimate partner violence. During the reporting period UN Women Palestine office supported Maan center to provide legal aid to 110 women from the West bank and Gaza who live in the Negev (inside Israel). The cases evolved around issues related to personal status matters : (divorce, child custody, alimonies), issues related to their legal status inside Israel (citizenship and family reunification), residency, eligibility to social and health services, national insurance and cases of VAW. Additionally, 79 women from the Bedouin community in the Negev were provided with psychosocial support throughout Ma’an hotline, 30% of them are from the West Bank and Gaza. Topics covered included legal status inside Israel (citizenship related issues and family unification, residency, eligibility to social and health services, national insurance, etc… ) and on VAW cases. UNW Palestine in collaobration with the PBA- West Bank provided legal aid support and counselling to more than 100 female inmates in 3 CRCs in the West Bank . As a result of this support, many women have their cases proceeded in courts and some received mitigative sentences. On the other hand, through the support that lawyers provided to inmates, some cases witnessed progress in their relaiton with families, including spouses, as some cases managed to reach agreements with their families and spouses, particularly regarding children visitation matters.
In 2017, UN Women has contributed to enhance the capacity of the providers of essential services to Women Survivors of Violence to be able to effectively prevent and respond to VAW. It has been successfully done through Justice stakeholders training, South-South cooperation and the fostering of coordination. In partnership with the Ministry of Justice, a cycle of three workshops aimed at developing the capacities of a group of magistrates has been finalized. In fact, a third, and final, workshop has been organized and saw the participation of 14 magistrates on andragogy. Also in partnership with the Ministry of Justice, over 70 social workers from 56 cities participated in a week-long training on the implementation of the Family Code. Various topics were addressed, such as divorce procedures, the Family Support Fund, models and practical cases in the Family Code, and general skills management for social workers. Finally, both South-South cooperation and coordination were fostered thanks to a regional workshop organized in Cairo in December with the attendance of representatives of the relevant sectors (Justice, Police, Health, Civil society) to present the Essential Services Package and to engage the attendees’ departments towards the qualitative upgrading of services and their coordination.
By building the capacity of long term service providers, UN Women works to institutionalize efforts to respond to and prevent SGBV. This is done through service provision and awareness raising. In 2017 UN Women directly supported 4 centres in Amman, Ramtha, Khaldeya and Zarqa to provide service and referral options to meet the needs of both local vulnerable Jordanian women and Syrian refugees (alltogether the joint programme supports 11 centers). In the four centers UN Women supports directly, 1,515 beneficiaries have been able to reach safe spaces and receive quality services. 91 women survivors of violence were offered quality safe and confidential access to shelter through the Jordanian Women's Union's shelter for women. Throughout this reporting period, 36 women survivors of violence were offered quality safe and confidential access to shelter through the Jordanian Women's Union's shelter for women and rehabilitation of their facilities was undertaken. Through UN Women Oases in Zaatari Camp UN Women worked with UNHCR and all camp partners to provide referrals to women survivors of violence for legal and medical and other protection services. UN Women also accepted referrals in from other camp partners for vulnerable women in need of livelihoods opportunities. On average UN WOmen supports 10 refugee women protection cases per month per Oasis.
Regional Office for Arab States
"The Regional Workshop to Roll Out the Essential Services Package for Women and Girls Subject to Violence in Arab States was organized by UN Women Regional Office for Arab States (ROAS) and UNFPA ROAS on 11-12 December 2017 in Cairo, Egypt. The two-day workshop aimed at orienting country teams to the ESP and engaging them in a participatory development of a road map to roll out the ESP in their countries.
Tunisia PP
With the support by UN Women Tunisia, three new shelters in Jendouba, Kairouan and Gafsa and 2 daycare centers ( Zarzis and Sfax) for women victims of violence were opened in 2017 in different governorates bringing the total number of such specialized centers to six in Tunisia. Also, the hotline (1899) managed by the Ministry of women, family and childhood was reinforced and to date offers orientation during the administrative working hours.
Iraq CO
UN Women has been providing services to vulnerable women and survivors of sexual violence, including phsycosocial support and legal asssistance, as well as referals to health and social services. UN Women has supported 1328 women, including survivors of GBV, in livelihoods activities, empowering them to earn income, and in some cases return to their homes with their businesses, enabling them to restart their lives quickly, or build a more stable life in their new homes. In collarboration with UNDP, provided 935 survivors of gender based violence and conflict related sexual violence with psychosocial support, legal assistance, and referrals as part of the Stop Rape Now United Nations Against Sexual Violence and Conflict fund. Many of these women were survivors of violence perpetrated by ISIS, and were able to register their cases with the Genocide Committee based in Dohuk, Iraq, contributing to documentaion of ISIS's crimes and providing them with access to justice.
The UNTF and UN Women Egypt supported a local civil society organization to implement the first project in Egypt that addresses the intersection of violence against women and girls and HIV/AIDS. A Drop-In Center was established in the targeted low-income community that provides a comprehensive package of services for women and girls who are vulnerable to SGBV and STDs in an environment free of stigma and discrimination. The project has positively impacted over 1600 women and girls who accessed and benefited from free-of-charge legal, psychological, health, and listening services. Project interventions also engaged over 2100 men and boys to change their perceptions of gender roles and gender stereotypes and encourage positive behavioral change that is based on mutual respect. The project also produced a policy brief on the nexus between SGBV and HIV, with the aim of informing the design of national programmes and interventions in this important area.
UN Women Egypt in collaboration with the National Council for Women (NCW) and the Egyptian Ministry of Social Solidarity expanded the protection and support services for women victims/survivors of violence. In collaboration with the Women’s Complaints office of the NCW, over 3,700 women victims/survivors of violence and/or who had suffered from discrimination gained access to free-of-charge legal advice and legal assistance, through a lawyer, as well as referrals to credible organizations providing quality essential services, each based on their respective area of expertise. Furthermore, support was provided to strengthen the capacities of staff of 8 government-run women’s shelters, upgrade the physical infrastructure of two main shelters, and reform the by-laws of the shelter, to enhance women’s access to protection and support services. Over 3,700 women victims/survivors of violence were referred to essential support services at the shelters, ranging from psycho-social support, legal and health, and vocational training.
As part of the internal “Take a Stand to end violence initiative” UN Women has a range of internal mechanisms available to protect, support and provide service to victims/survivors focused on the UN Women internal workforce.
Support and Emergency Services
- Financial support in terms of flexible salary advances or staff association loan programmes are considered a source of fast extra funds on a case by case basis, by HR and Finance;
- Flexible leave and advance leave requests; reduce and re-assign workload to avoid additional stress and give them time to concentrate on their case;
- Information in an aide memoir which has available country resources and support services and it is provided to all UN Women personnel;
- Counselling, UN Women personnel can contact UN Staff Counsellor or the Critical Incident Stress Management Unit for psychosocial support and assistance. UN Women also assists personnel in gaining access to psychosocial support. Further information on support can be accessed here: https://hr.un.org/page/how-contact-your-staff-counsellor or https://hr.un.org/page/mental-wellbeing-psychosocial-support.
- Dedicated service provider at UN Women HQ: In cases in which UN Women personnel or dependents at Headquarters are affected by violence outside the workplace, affected person/s can contact a confidential and appropriate external specialized service provider directly. The service provider will arrange for referrals, as appropriate, to NYC-based services, including local hospitals that conduct sexual assault forensic examinations. Colleagues may also send an email to takeastand@unwomen.org.
- Awareness: UN Women has information briefs on gender based violence and support for personnel here. These briefs are shared with all UN Women personnel, spouses and dependents to raise awareness of internal support and response mechanisms available for personnel who may be affected by gender-based security incidents.
For NY HQ Colleagues
- In 2017, UN Women and Safe Horizon piloted a Gender Based Violence Hotline for its personnel which was available 24/7. After one year this pilot was discontinued, but UN women continues to inform the workforce on Safe Horizon’s general hotline number
- Dedicated intranet pages for personnel on Employee information and Understanding Violence: reporting internal misconduct; Guidance for Managers; Types of Violence; Recognizing the signs of Violence; and Supporting friends family and colleagues
- Multiple resources ranging from posters, cards and guidance materials for personnel.
Building on previous work, UNRWA has developed GBV Roadmaps which are a tool to operationalize its GBV Prevention Framework through concrete activities and accompanying monitoring tools.