United Nations Office of the High Commissioner for Refugees

UNHCR deploys Senior Protection Officers (SPOs) with expertise in SGBV to UNHCR operations around the world. These UNHCR staff work for an average of six months per deployment to prioritize SGBV prevention and response at the onset of emergencies. To evaluate the deployment scheme, UNHCR developed a monitoring and evaluation (M&E) framework around a set of 47 essential actions across sectors that – when fully implemented – are deemed most effective at preventing and responding to sexual and gender-based violence (SGBV) during humanitarian emergencies.

UNHCR and a partner organisation have opened a women’s only internet café in Herat, Afghanistan. The café, which is the first of its kind within UNHCR operations, was devised as a response to the harassment and intimidation experienced by many women who used traditional internet cafes in Herat. The café provides a safe environment to use the internet, participate in free trainings and report SGBV cases through a confidential questionnaire. The project also explores how to connect participants to skills training relevant to the local job market.

In 2016, UNHCR established response mechanisms to people fleeing from conflicts and crises in various parts of the world such as Uganda, Tanzania, Rwanda, CAR, Niger and Nigeria. With the continued flow of refugees to many of the mentioned countries, UNHCR operations have sought to swiftly increase and strengthen the SGBV response and assistance. UNHCR has worked together with partners, including refugees, with the aim of ensuring the provision of accessible, prompt, confidential and appropriate multi-sectoral services (safety, legal, psycho-social and medical) to survivors, establishing referral pathways and coordination mechanisms, recording cases on the GBVIMS and reducing of risk of SGBV through prevention and outreach activities. Although challenges persist, UNHCR continues to work to enhance community participation in SGBV programming and towards the empowerment of survivors.

During 2016, in Cameroon, Djohong, UNHCR worked to use education and peer support to address SGBV experienced by young women. The aim is to reduce the rate of forced and/or early marriage and early pregnancy among young women through peer education and support. The project aims also to reduce the number of youth without work in refugee camp communities through peer support network and art training. In addition, the projects sought to reduce the use of drugs and involvement in crime by providing training and leadership opportunities.

UNHCR field operations collect data on sexual and gender-based violence incidents in collaboration with partners, according to UNHCR and interagency guidelines and principles. UNHCR analyzes data on SGBV in order to inform planning and program design and ensure services are accessible to all survivors. UNHCR operations documented an increase in the number of reported incidents of SGBV from 18,245 in 2014 to 26,632 in 2015. While the increase in reported cases does not necessarily represent an increase in SGBV incidents, it may be due to increased awareness and use of reporting mechanisms, as well as systematized data management of incidents reported to service providers.

UNHCR is a member of the Call to Action on Protection from Gender Based Violence in Emergencies and contributed to the Call to Action’s five-year roadmap that reflects collective goals and focuses on the systemic changes that must be made in policy and practice to transform humanitarian response to SGBV. The Call to Action is a multi-stakeholder initiative that aims to transform the way SGBV is addressed in emergencies, so that every humanitarian response provides safe and comprehensive services for those affected by SGBV and mitigates SGBV risk from the earliest phases of a crisis. UNHCR has made ten commitments aimed at changing UNHCR’s internal institutional policies, improving inter-agency systems, and implementing SGBV prevention and response programmes from the onset of emergencies.

UNHCR was actively engaged in the revision of the IASC Guidelines for integrating Gender Based Violence interventions in humanitarian settings published in 2015 and supports the roll-out of the guidelines in the field. In 2016, 11 pilot countries receive training and technical support.

In Egypt, the provision of support to SGBV survivors among Syrian refugees includes a shelter and the use of creative approaches to psychosocial support. Female survivors have access to women’s centers where awareness raising, counselling and psychosocial support is made available. Special projects and approaches were put in place, such as the individual and group art therapy focusing on issues such as child marriage, training of trainers (ToTs) on art therapy.

Compared to the previous year, in 2015 significantly greater levels of assistance were provided to survivors across a range of key core services: psychosocial counselling was provided to survivors in 27,616 reported SGBV incidents (38% increase compared to 2014); legal assistance in 7,342 reported incidents (31% increase); medical assistance in 4,518 reported incidents (7% increase); material assistance in 5,542 reported incidents (27% increase); and safe spaces in 3,948 reported incidents (50% increase). Additionally, over 6,000 survivors were enrolled in income generating and occupational activities doubled the number enrolled in the previous year.

In Kenya, among Somali refugees over 500 survivors received some form of legal assistance and 62 percent of reported cases were prosecuted. Among the activities, the deployment of 10 translators to police gender desks located at various police stations in the camp strengthened confidential reporting and enhanced the investigation of reported cases. Additionally, close to 40 percent of police stations in the Dadaab operation have uninterrupted access to the Internet, which facilitates the police’s participation in an online training platform covering SGBV.