United Nations Office of the High Commissioner for Refugees

UNHCR's Guidelines on International Protection No. 12 on Claims for Refugee Status Related to Situations of Armed Conflicts and Violence, issued in December 2016, provide substantive guidance for assessing claims to refugee status related to situations of armed conflict and violence in accordance with the 1951 Convention and 1967 Protocol as well as the broader regional refugee criteria. Specific reference is made to refugee protection from sexual and gender-based violence as this common is a form of persecution in many situations of armed conflict and violence. (http://www.refworld.org/docid/583595ff4.html)

UNHCR deploys Senior Protection Officers (SPOs) with expertise in SGBV to UNHCR operations around the world. These UNHCR staff work for an average of six months per deployment to prioritize SGBV prevention and response at the onset of emergencies. To evaluate the deployment scheme, UNHCR developed a monitoring and evaluation (M&E) framework around a set of 47 essential actions across sectors that – when fully implemented – are deemed most effective at preventing and responding to sexual and gender-based violence (SGBV) during humanitarian emergencies.

UNHCR and a partner organisation have opened a women’s only internet café in Herat, Afghanistan. The café, which is the first of its kind within UNHCR operations, was devised as a response to the harassment and intimidation experienced by many women who used traditional internet cafes in Herat. The café provides a safe environment to use the internet, participate in free trainings and report SGBV cases through a confidential questionnaire. The project also explores how to connect participants to skills training relevant to the local job market.

In 2016, UNHCR established response mechanisms to people fleeing from conflicts and crises in various parts of the world such as Uganda, Tanzania, Rwanda, CAR, Niger and Nigeria. With the continued flow of refugees to many of the mentioned countries, UNHCR operations have sought to swiftly increase and strengthen the SGBV response and assistance. UNHCR has worked together with partners, including refugees, with the aim of ensuring the provision of accessible, prompt, confidential and appropriate multi-sectoral services (safety, legal, psycho-social and medical) to survivors, establishing referral pathways and coordination mechanisms, recording cases on the GBVIMS and reducing of risk of SGBV through prevention and outreach activities. Although challenges persist, UNHCR continues to work to enhance community participation in SGBV programming and towards the empowerment of survivors.

In 2015, UNHCR conducted 6,995 awareness raising campaigns on SGBV prevention and response and 2,188 community-based committees/groups were working on SGBV prevention and response.

UNHCR is a founding member of the Gender-Based Violence Information Management System and sits on its Steering Committee along with UNFPA, IRC, IMC and UNICEF. UNHCR is working to strengthen and harmonize data collection on SGBV by implementing the GBVIMS in selected operations. In 2015, UNHCR provided technical support in data collection and analysis to 22 countries.

The investment in SGBV and other protection learning as a whole builds UNHCR’s capacity to implement better protection for refugees and is a core element of improving sustainability of advances made in prevention work. UNHCR is in the final stages of developing an SGBV prevention and response web-based learning program mandatory for all staff, and a Training Package on SGBV Prevention and Response, designed as 18 stand-alone modules with extensive supplementary material to draw from.

UNHCR field operations collect data on sexual and gender-based violence incidents in collaboration with partners, according to UNHCR and interagency guidelines and principles. UNHCR analyzes data on SGBV in order to inform planning and program design and ensure services are accessible to all survivors. UNHCR operations documented an increase in the number of reported incidents of SGBV from 18,245 in 2014 to 26,632 in 2015. While the increase in reported cases does not necessarily represent an increase in SGBV incidents, it may be due to increased awareness and use of reporting mechanisms, as well as systematized data management of incidents reported to service providers.

UNHCR is a member of the Call to Action on Protection from Gender Based Violence in Emergencies and contributed to the Call to Action’s five-year roadmap that reflects collective goals and focuses on the systemic changes that must be made in policy and practice to transform humanitarian response to SGBV. The Call to Action is a multi-stakeholder initiative that aims to transform the way SGBV is addressed in emergencies, so that every humanitarian response provides safe and comprehensive services for those affected by SGBV and mitigates SGBV risk from the earliest phases of a crisis. UNHCR has made ten commitments aimed at changing UNHCR’s internal institutional policies, improving inter-agency systems, and implementing SGBV prevention and response programmes from the onset of emergencies.

UNHCR was actively engaged in the revision of the IASC Guidelines for integrating Gender Based Violence interventions in humanitarian settings published in 2015 and supports the roll-out of the guidelines in the field. In 2016, 11 pilot countries receive training and technical support.