Protection, Support and Services for Victims/Survivors
220 East 42nd Street
New York, NY 10017
Background
Launched in 2017 with an initial investment of over 500 million USD from the European Union, Spotlight Initiative is the United Nations Secretary-General’s High Impact Initiative to end violence against women and girls (EVAWG). Recognized as one of 12 UN High-Impact Initiatives – driving progress across the sustainable development goals – Spotlight Initiative represents an unprecedented global effort to address violence against women and girls at scale.
During its first phase (2017- 2023), Spotlight Initiative helped cohere the UN system to implement 34 programmes across five regions. This included two civil society grant-making programmes – established in collaboration with the UN Trust to End Violence against Women and the Women’s Peace and Humanitarian Fund – which helped channel additional resources directly to civil society. By fostering a “One UN” approach under the leadership of the Resident Coordinators at the country level, Spotlight Initiative has leveraged various UN agencies’ complementary expertise, deepened collaboration, and streamlined operational processes, allowing for stronger programme delivery and better results for women and girls.
Through its deep partnerships at country and regional level – including with governments, civil society, faith-based and traditional leaders, academic institutions, media, the private sector, and others – Spotlight Initiative drove significant progress across response and prevention efforts. A strong commitment to meaningful engagement with civil society in particular, including local and grassroots organisations and feminist and women’s rights groups, has been central to the Initiative’s approach, as well. Under its first phase, nearly half of the Initiative’s activity funds were channeled directly to civil society, ensuring local ownership, buy-in, and sustainability of the Initiative's investments. At the global level, the Initiative forged a range of strategic partnerships, including with the Group of Friends, a coalition of 93 UN Member States advocating to end violence against women and girls, and the UN Foundation, which helped launch the WithHer Fund to channel more funding directly to local organizations.
Through its comprehensive approach – working to pass progressive laws and policies, strengthen institutions, deepen prevention programming, improve access to services, and generate data, and by centering partnerships – particularly with civil society – the Initiative has been shown to be 70% to 90% more effective at reducing the prevalence of violence against women and girls than siloed, single-pillar approaches. By aligning its interventions with national and local priorities, Spotlight Initiative works to deepen capacity, political will, and long-term commitment to ending violence against women and girls and advancing gender equality and women’s rights.
Areas of Focus
Unique to the Initiative is a whole-of-society approach that places ending violence against women and girls at the heart of national development priorities and supports local communities with the tools they need to address violence in their specific context. The model works by rolling out evidence-based interventions holistically: gender responsive laws and policies; strengthening institutions and data collection on VAWG; promoting gender-equitable attitudes and positive social norms, and providing quality services for survivors of violence and their families. It does this work in partnerships with government and, critically, with civil society - including particularly women's rights organisations – at every level, enhancing civic space and driving sustainable, transformative change.
The OHCHR supported the Working Group on the Issue of Discrimination Against Women in Law and in Practice (WGDAW) in sending communications on individual cases and legislation/policies which are not in compliance with international human rights law. The Working Group addressed communications to Governments, individually or jointly with other mandate holders which concern a wide range of subjects falling within its mandate, including discriminatory legislation and practices, allegations of abuse of women human rights defenders and violations of their rights, gender-based violence and violations of the right to sexual and reproductive health (available at https://spcommreports.in.ohchr.org/Tmsearch/TMDocuments ). The Working Group also issued press releases, individually or jointly with other mandate holders, treaty bodies and regional mechanisms raising these issues (available at https://www.ohchr.org/EN/NewsEvents/Pages/NewsSearch.aspx?MID=WG_Women)
ESCWA, in partnership with the Italian Agency for Development Cooperation (IADC), has begun implementing, “Support to Women Refugees from Syria and Vulnerable Women and Girls in Host Communities in Egypt, Jordan and Lebanon” (2018-2020). The project seeks to engage women refugees from Syria and vulnerable women and girls in host communities in Egypt, Jordan and Lebanon to better advocate for their rights and exercise their voice to improve their status and reinforce their resilience.
Afghanistan Country Office
In November 2018, WFP and UNFPA in Afghanistan signed an agreement to work together in providing information and services to female and male beneficiaries of WFP's food assistance.
Ecuador Country Office:
Provides food assistance to women in shelters survivors of GBV.
Myanmar Country Office:
Contributed in supporting women’s organizations in their efforts to prevent GBV and to take care of GBV survivors through the White Ribbon Campaign in Myanmar organized by the Gender Equality Network
Sri Lanka Country Office
In collaboration with the UNFPA, officially agreed on Nov 26th to embark on a new project to improve women’s nutrition and promote women’s empowerment and gender equality. Initiatives will be executed to not only enhance the skills of women entrepreneurs, but also to improve the access girls and women have to sexual and reproductive health services. This project hopes to tackle these gender-based issues in six Sri Lankan districts.
OCHA fully supports the implementation of the crisis component the Minimum Initial Services for Reproductive Health (MISP). Among other activities, CERF funds the deployment of GBV experts, the procurement and distribution of dignity kits, the procurement of the Inter-Agency Reproductive Kits including the kits #3 and #9 dedicated to the Prevention of Sexual Violence and the Assistance to Survivors of GBV, the establishment of Women’s Safe Places, the training on GBV of field staff and service providers, the awareness activities on GBV, and the community-based interventions to prevent GBV.
Lebanon PP
In 2017, UN Women Lebanon in consultation with the Ministry of Social Affairs, supported 13 centers within 5 regions (Akkar, Tripoli, Beirut, Maten and Bekaa) to conduct GBV awareness sessions. 4 of these centersl also provided access to GBV multi-sectoral services to women and girls including legal, health and psycho-social support advisory services. Furthermroe, UN Women in partnerhsip with UN-Habitat & UNICEF finalized the establishment of a Referral Center in Bab Tibaneh/Tripoli, which will be providing PSS and multi-sectoral services center for GBV victims. The Referral Center will be luanched in June 2018.
UN Women Palestine office supported MA’AN to provide legal aid and psychosocial support to Westbanker and Gazan women living in the negev. Those women face challenging issues related to their legal status with the Israeli authorities (they hold a palestinian ID and live in Israel) and many of them suffer from family and intimate partner violence. During the reporting period UN Women Palestine office supported Maan center to provide legal aid to 110 women from the West bank and Gaza who live in the Negev (inside Israel). The cases evolved around issues related to personal status matters : (divorce, child custody, alimonies), issues related to their legal status inside Israel (citizenship and family reunification), residency, eligibility to social and health services, national insurance and cases of VAW. Additionally, 79 women from the Bedouin community in the Negev were provided with psychosocial support throughout Ma’an hotline, 30% of them are from the West Bank and Gaza. Topics covered included legal status inside Israel (citizenship related issues and family unification, residency, eligibility to social and health services, national insurance, etc… ) and on VAW cases. UNW Palestine in collaobration with the PBA- West Bank provided legal aid support and counselling to more than 100 female inmates in 3 CRCs in the West Bank . As a result of this support, many women have their cases proceeded in courts and some received mitigative sentences. On the other hand, through the support that lawyers provided to inmates, some cases witnessed progress in their relaiton with families, including spouses, as some cases managed to reach agreements with their families and spouses, particularly regarding children visitation matters.
In 2017, UN Women has contributed to enhance the capacity of the providers of essential services to Women Survivors of Violence to be able to effectively prevent and respond to VAW. It has been successfully done through Justice stakeholders training, South-South cooperation and the fostering of coordination. In partnership with the Ministry of Justice, a cycle of three workshops aimed at developing the capacities of a group of magistrates has been finalized. In fact, a third, and final, workshop has been organized and saw the participation of 14 magistrates on andragogy. Also in partnership with the Ministry of Justice, over 70 social workers from 56 cities participated in a week-long training on the implementation of the Family Code. Various topics were addressed, such as divorce procedures, the Family Support Fund, models and practical cases in the Family Code, and general skills management for social workers. Finally, both South-South cooperation and coordination were fostered thanks to a regional workshop organized in Cairo in December with the attendance of representatives of the relevant sectors (Justice, Police, Health, Civil society) to present the Essential Services Package and to engage the attendees’ departments towards the qualitative upgrading of services and their coordination.
By building the capacity of long term service providers, UN Women works to institutionalize efforts to respond to and prevent SGBV. This is done through service provision and awareness raising. In 2017 UN Women directly supported 4 centres in Amman, Ramtha, Khaldeya and Zarqa to provide service and referral options to meet the needs of both local vulnerable Jordanian women and Syrian refugees (alltogether the joint programme supports 11 centers). In the four centers UN Women supports directly, 1,515 beneficiaries have been able to reach safe spaces and receive quality services. 91 women survivors of violence were offered quality safe and confidential access to shelter through the Jordanian Women's Union's shelter for women. Throughout this reporting period, 36 women survivors of violence were offered quality safe and confidential access to shelter through the Jordanian Women's Union's shelter for women and rehabilitation of their facilities was undertaken. Through UN Women Oases in Zaatari Camp UN Women worked with UNHCR and all camp partners to provide referrals to women survivors of violence for legal and medical and other protection services. UN Women also accepted referrals in from other camp partners for vulnerable women in need of livelihoods opportunities. On average UN WOmen supports 10 refugee women protection cases per month per Oasis.
Regional Office for Arab States
"The Regional Workshop to Roll Out the Essential Services Package for Women and Girls Subject to Violence in Arab States was organized by UN Women Regional Office for Arab States (ROAS) and UNFPA ROAS on 11-12 December 2017 in Cairo, Egypt. The two-day workshop aimed at orienting country teams to the ESP and engaging them in a participatory development of a road map to roll out the ESP in their countries.
Tunisia PP
With the support by UN Women Tunisia, three new shelters in Jendouba, Kairouan and Gafsa and 2 daycare centers ( Zarzis and Sfax) for women victims of violence were opened in 2017 in different governorates bringing the total number of such specialized centers to six in Tunisia. Also, the hotline (1899) managed by the Ministry of women, family and childhood was reinforced and to date offers orientation during the administrative working hours.
Iraq CO
UN Women has been providing services to vulnerable women and survivors of sexual violence, including phsycosocial support and legal asssistance, as well as referals to health and social services. UN Women has supported 1328 women, including survivors of GBV, in livelihoods activities, empowering them to earn income, and in some cases return to their homes with their businesses, enabling them to restart their lives quickly, or build a more stable life in their new homes. In collarboration with UNDP, provided 935 survivors of gender based violence and conflict related sexual violence with psychosocial support, legal assistance, and referrals as part of the Stop Rape Now United Nations Against Sexual Violence and Conflict fund. Many of these women were survivors of violence perpetrated by ISIS, and were able to register their cases with the Genocide Committee based in Dohuk, Iraq, contributing to documentaion of ISIS's crimes and providing them with access to justice.
The UNTF and UN Women Egypt supported a local civil society organization to implement the first project in Egypt that addresses the intersection of violence against women and girls and HIV/AIDS. A Drop-In Center was established in the targeted low-income community that provides a comprehensive package of services for women and girls who are vulnerable to SGBV and STDs in an environment free of stigma and discrimination. The project has positively impacted over 1600 women and girls who accessed and benefited from free-of-charge legal, psychological, health, and listening services. Project interventions also engaged over 2100 men and boys to change their perceptions of gender roles and gender stereotypes and encourage positive behavioral change that is based on mutual respect. The project also produced a policy brief on the nexus between SGBV and HIV, with the aim of informing the design of national programmes and interventions in this important area.
UN Women Egypt in collaboration with the National Council for Women (NCW) and the Egyptian Ministry of Social Solidarity expanded the protection and support services for women victims/survivors of violence. In collaboration with the Women’s Complaints office of the NCW, over 3,700 women victims/survivors of violence and/or who had suffered from discrimination gained access to free-of-charge legal advice and legal assistance, through a lawyer, as well as referrals to credible organizations providing quality essential services, each based on their respective area of expertise. Furthermore, support was provided to strengthen the capacities of staff of 8 government-run women’s shelters, upgrade the physical infrastructure of two main shelters, and reform the by-laws of the shelter, to enhance women’s access to protection and support services. Over 3,700 women victims/survivors of violence were referred to essential support services at the shelters, ranging from psycho-social support, legal and health, and vocational training.
IOM's Migration Health Department (MHD) continues to integrate gender equality and GBV in various aspects, including starting the development its handbook on Community Based Psychosocial Support in Emergencies. The manual will include reference to specialized MHPSS support for GBV survivors in emergency settings. CCCM-MHPSS training tools have also been developed and piloted to support closer collaboration between CCCM and MHPSS teams in field locations, like Northern Nigeria. Moreover, MHD provided training on GBV and/or Clinical Management of Rape (CMR) at various missions including Bangladesh, Somalia, as well as the Regional Office for Europe (RO Brussels). The Regional Office in Brussels also organized trainings on GBV for service providers who work with migrants and refugees.
In Bangladesh, IOM continued to increase the support for GBV survivors, framed within an increase in support for women and girls in general, in particular through the establishment of women and girls safe spaces; provision of resources that specifically target women and girls safety and dignity such as NFI kits and solar lanterns; improved accessibility and safety within sites; and improved mechanisms for seeking specialized support such as case management and clinical management of rape.
IOM programs also supported access to justice. In Colombia, for example, the Victims and Inclusion for Peace programmes are supporting survivors of sexual violence to access services and protection, and building the capacity of institutions to safely and empathetically respond to reports of these violations.
As part of the internal “Take a Stand to end violence initiative” UN Women has a range of internal mechanisms available to protect, support and provide service to victims/survivors focused on the UN Women internal workforce.
Support and Emergency Services
- Financial support in terms of flexible salary advances or staff association loan programmes are considered a source of fast extra funds on a case by case basis, by HR and Finance;
- Flexible leave and advance leave requests; reduce and re-assign workload to avoid additional stress and give them time to concentrate on their case;
- Information in an aide memoir which has available country resources and support services and it is provided to all UN Women personnel;
- Counselling, UN Women personnel can contact UN Staff Counsellor or the Critical Incident Stress Management Unit for psychosocial support and assistance. UN Women also assists personnel in gaining access to psychosocial support. Further information on support can be accessed here: https://hr.un.org/page/how-contact-your-staff-counsellor or https://hr.un.org/page/mental-wellbeing-psychosocial-support.
- Dedicated service provider at UN Women HQ: In cases in which UN Women personnel or dependents at Headquarters are affected by violence outside the workplace, affected person/s can contact a confidential and appropriate external specialized service provider directly. The service provider will arrange for referrals, as appropriate, to NYC-based services, including local hospitals that conduct sexual assault forensic examinations. Colleagues may also send an email to takeastand@unwomen.org.
- Awareness: UN Women has information briefs on gender based violence and support for personnel here. These briefs are shared with all UN Women personnel, spouses and dependents to raise awareness of internal support and response mechanisms available for personnel who may be affected by gender-based security incidents.
For NY HQ Colleagues
- In 2017, UN Women and Safe Horizon piloted a Gender Based Violence Hotline for its personnel which was available 24/7. After one year this pilot was discontinued, but UN women continues to inform the workforce on Safe Horizon’s general hotline number
- Dedicated intranet pages for personnel on Employee information and Understanding Violence: reporting internal misconduct; Guidance for Managers; Types of Violence; Recognizing the signs of Violence; and Supporting friends family and colleagues
- Multiple resources ranging from posters, cards and guidance materials for personnel.
WHO developed and published Responding to children and adolescents who have been sexually abused: WHO clinical guidelines for health care providers to provide a comprehensive clinical response to children and adolescents who have been sexually abused 2. WHO has collaborated with JHPIEGO, PEPFAR, and CDC to develop and publish Gender based violence quality assurance tool - standards for the provision of high quality post-violence care in health facilities