Protection, Support and Services for Victims/Survivors

IOM's Migration Health Department (MHD) continues to integrate gender equality and GBV in various aspects, including starting the development its handbook on Community Based Psychosocial Support in Emergencies. The manual will include reference to specialized MHPSS support for GBV survivors in emergency settings. CCCM-MHPSS training tools have also been developed and piloted to support closer collaboration between CCCM and MHPSS teams in field locations, like Northern Nigeria. Moreover, MHD provided training on GBV and/or Clinical Management of Rape (CMR) at various missions including Bangladesh, Somalia, as well as the Regional Office for Europe (RO Brussels). The Regional Office in Brussels also organized trainings on GBV for service providers who work with migrants and refugees. 


In Bangladesh, IOM continued to increase the support for GBV survivors, framed within an increase in support for women and girls in general, in particular through the establishment of women and girls safe spaces; provision of resources that specifically target women and girls safety and dignity such as NFI kits and solar lanterns; improved accessibility and safety within sites; and improved mechanisms for seeking specialized support such as case management and clinical management of rape.


IOM programs also supported access to justice. In Colombia, for example, the Victims and Inclusion for Peace programmes are supporting survivors of sexual violence to access services and protection, and building the capacity of institutions to safely and empathetically respond to reports of these violations.

UNRWA continues to operate referral systems to ensure identification, referral and the access to critical services for GBV survivours. Consolidating partnerships with external service providers to ensure that GBV survivours receive holistic care and also to address high-risk cases which require more specialized services was one of the main activities undertaken during this period. 

The Azerbaijan Young Lawyers’ Union, supported by the UN Trust Fund, set up a pilot project to provide women with free legal, medical and psychological support services. The project also set up the only shelter for survivors of violence currently operating in the country. The project was in part a response to the 2015 Concluding Observations of the Committee on the Elimination of Discrimination against Women which called on Azerbaijan to ensure that women and girl victims of violence have access “to immediate means of redress and protection, including a sufficient number of adequate shelters in all regions”. 


The project managed to provide protection and support to 448 women, almost twice the project target of 220 women. The project boosted the capacities of 10 staff members of the shelter through the series of the training sessions held by recognized international experts. The project also managed to sensitize 2,600 community members and 1,400 men and boys through information sessions on the causes and consequence of gender-based violence. 


Analysis of the available data indicates an increase in knowledge and awareness of the concepts of gender, gender-based violence and available protection mechanisms among community members (87 per cent in community groups and 72 per cent in male groups).

The ILO Office in Brazil has developed a project to empower transgender persons in violent situations, especially those who are homeless, living in public shelters and engaged in prostitution, by providing them professional training in kitchen assistant. 

OCHA fully supports the implementation of the crisis component the Minimum Initial Services for Reproductive Health (MISP). Among other activities, CERF funds the deployment of GBV experts, the procurement and distribution of dignity kits, the procurement of the Inter-Agency Reproductive Kits including the kits #3 and #9 dedicated to the Prevention of Sexual Violence and the Assistance to Survivors of GBV, the establishment of Women’s Safe Places, the training on GBV of field staff and service providers, the awareness activities on GBV, and the community-based interventions to prevent GBV.

Supported by UN Women, Georgian Public Defender’s Office developed and institutionalized a monitoring tool to monitor the state shelters for survivors of violence against women on a regular basis.

UN Women continued to work with the Government of Moldova and civil society organization partners to help over 1,000 women access services as survivors of violence. Through the positive deviance approach, an innovative approach to help communities drive asset-based solutions, and UN Women’s coordination role, survivors advocated concrete actions to end violence against women and were involved as key experts on eliminating violence against women in legislative, institutional and community initiatives. The number of women who sought services within the first four months of implementing this approach is a ten-fold increase compared to the scope of previous activities. Central and local public officials, civil society organizations and media were also essential actors in this approach and subsequent result. The world renown academic institutions like Oxford University and others have expressed their interest in further analyzing Moldova’s innovative experience and results and further document it for academic use.  The Executive Program, run jointly by HEC Paris and the Saïd Business School, University of Oxford has invited the Moldova Country Office to present the Innovation in EVAW, and thus, to mainstream the case into their mainstream curriculum already from March, 2017.

In 2016, Serbia continued to make significant improvements in multi-sector coordination and monitoring of violence against women, with substantial support from UN Women. Twenty municipalities in Serbia achieved high levels of multi-sector cooperation in response to cases of violence against women. Professionals from the  Centers for Social Work, health and educational institutions, judiciary and police participated at the case conferences on individual cases of violence and in line with the local level protocols responded to the specific needs of women victims of violence. The women victims of violence benefited from the services and protection measures provided by the local institutions in a timely, complementary and coordinated manner. The Results of the case conferences are captured in reports and published by the Provincial Secretariat for Demography, Social Welfare and Gender Equality (PSEEGE). PSEEGE and UN Women piloted a model for monitoring violence in Vojvodina Province and initiated discussions to implement the model at the national level.