Search
As part of the internal “Take a Stand to end violence initiative” UN Women has a range of internal mechanisms available to protect, support and provide service to victims/survivors focused on the UN Women internal workforce.
Support and Emergency Services
- Financial support in terms of flexible salary advances or staff association loan programmes are considered a source of fast extra funds on a case by case basis, by HR and Finance;
- Flexible leave and advance leave requests; reduce and re-assign workload to avoid additional stress and give them time to concentrate on their case;
- Information in an aide memoir which has available country resources and support services and it is provided to all UN Women personnel;
- Counselling, UN Women personnel can contact UN Staff Counsellor or the Critical Incident Stress Management Unit for psychosocial support and assistance. UN Women also assists personnel in gaining access to psychosocial support. Further information on support can be accessed here: https://hr.un.org/page/how-contact-your-staff-counsellor or https://hr.un.org/page/mental-wellbeing-psychosocial-support.
- Dedicated service provider at UN Women HQ: In cases in which UN Women personnel or dependents at Headquarters are affected by violence outside the workplace, affected person/s can contact a confidential and appropriate external specialized service provider directly. The service provider will arrange for referrals, as appropriate, to NYC-based services, including local hospitals that conduct sexual assault forensic examinations. Colleagues may also send an email to takeastand@unwomen.org.
- Awareness: UN Women has information briefs on gender based violence and support for personnel here. These briefs are shared with all UN Women personnel, spouses and dependents to raise awareness of internal support and response mechanisms available for personnel who may be affected by gender-based security incidents.
For NY HQ Colleagues
- In 2017, UN Women and Safe Horizon piloted a Gender Based Violence Hotline for its personnel which was available 24/7. After one year this pilot was discontinued, but UN women continues to inform the workforce on Safe Horizon’s general hotline number
- Dedicated intranet pages for personnel on Employee information and Understanding Violence: reporting internal misconduct; Guidance for Managers; Types of Violence; Recognizing the signs of Violence; and Supporting friends family and colleagues
- Multiple resources ranging from posters, cards and guidance materials for personnel.
In DRC, the UNJHRO (United Nations Joint Human Rights Office) facilitated access to justice to victims, through free legal aid in judicial procedure and judgment execution process, referral to medical, psychosocial and economic services. 22 legal clinics were funded by UNJHRO in order to provide free legal information to population and legal aid to victims for regular and mobile trials supported by UNJHRO, and enhance referral mechanisms for services to victims and bridge with prosecution special cells.
UN Women continued to work with the Government of Moldova and civil society organization partners to help over 1,000 women access services as survivors of violence. Through the positive deviance approach, an innovative approach to help communities drive asset-based solutions, and UN Women’s coordination role, survivors advocated concrete actions to end violence against women and were involved as key experts on eliminating violence against women in legislative, institutional and community initiatives. The number of women who sought services within the first four months of implementing this approach is a ten-fold increase compared to the scope of previous activities. Central and local public officials, civil society organizations and media were also essential actors in this approach and subsequent result. The world renown academic institutions like Oxford University and others have expressed their interest in further analyzing Moldova’s innovative experience and results and further document it for academic use. The Executive Program, run jointly by HEC Paris and the Saïd Business School, University of Oxford has invited the Moldova Country Office to present the Innovation in EVAW, and thus, to mainstream the case into their mainstream curriculum already from March, 2017.
Together with UNFPA, the United Nations Population Fund, UN Women Regional Office for the Arab States launched the “Essential Services Package for Women and Girls Subject to Violence” in October 2016 in the United Arab Emirates. The package of services was introduced to the Arab States for the first time as the launch took place on the side of the second “Investing in the Future” conference organized in the UAE by UN Women and the UAE’s “The Big Heart Foundation” under the patronage of His Highness Sheikh Dr. Sultan Bin Mohammed Al Qasimi, Member of the Supreme Council and Ruler of Sharjah. The launch was an opportunity to emphasize the importance of coordination among various multi-sectoral responses for women and girls subject to violence and offered the space for over 100 participants from civil society, academia and governmental institutions to exchange experiences about violence against women in the region.
In Kosovo, five survivors of domestic violence were granted ownership of apartments as part of an initiative by the mayor of Gjakova Municipality providing housing to society’s most vulnerable individuals. This example of women’s reintegration and empowerment is part of the municipality’s Coordination Mechanism Action Plan on Domestic Violence, and these plans were developed and implemented by UN Women in three municipalities throughout Kosovo. The Coordination Mechanisms include representatives from municipal gender equality office, victim advocates, police, judiciary, health and education sectors, urban planning directorate, shelters and civil society organizations. UN Women worked with municipalities to support capacity building of coordination mechanisms, police and judiciary; support a comprehensive approach to domestic violence case management; implement gender-responsive budgeting; align legislation and practices with international norms and standards; and improve implementation of monitoring mechanisms. UN Women ensured full support from local mayors and engaged them during the development of the Municipal Domestic Violence Action Plans. With this local support, the coordination mechanisms have become fully institutionalized and functional.
In 2016, UNHCR established response mechanisms to people fleeing from conflicts and crises in various parts of the world such as Uganda, Tanzania, Rwanda, CAR, Niger and Nigeria. With the continued flow of refugees to many of the mentioned countries, UNHCR operations have sought to swiftly increase and strengthen the SGBV response and assistance. UNHCR has worked together with partners, including refugees, with the aim of ensuring the provision of accessible, prompt, confidential and appropriate multi-sectoral services (safety, legal, psycho-social and medical) to survivors, establishing referral pathways and coordination mechanisms, recording cases on the GBVIMS and reducing of risk of SGBV through prevention and outreach activities. Although challenges persist, UNHCR continues to work to enhance community participation in SGBV programming and towards the empowerment of survivors.
In 2016, Serbia continued to make significant improvements in multi-sector coordination and monitoring of violence against women, with substantial support from UN Women. Twenty municipalities in Serbia achieved high levels of multi-sector cooperation in response to cases of violence against women. Professionals from the Centers for Social Work, health and educational institutions, judiciary and police participated at the case conferences on individual cases of violence and in line with the local level protocols responded to the specific needs of women victims of violence. The women victims of violence benefited from the services and protection measures provided by the local institutions in a timely, complementary and coordinated manner. The Results of the case conferences are captured in reports and published by the Provincial Secretariat for Demography, Social Welfare and Gender Equality (PSEEGE). PSEEGE and UN Women piloted a model for monitoring violence in Vojvodina Province and initiated discussions to implement the model at the national level.
In Kosovo, OHCHR and technical partners provided key support services for survivors of gender based violence, including psychosocial counselling and psychotherapeutic services, legal aid and access to economic empowerment programs, benefitting more than 200 women in 2016. After a successful advocacy initiative involving OHCHR, North Mitrovica municipality allocated premises for a shelter for survivors of gender based violence. OHCHR further provided necessary equipment and furniture for the shelter and will organize capacity building of relevant staff who will work with survivors in the shelter. Moreover, OHCHR ensured sustainability of support services in 2017 and 2018 through technical support to a partner CSO in drafting a project proposal which was recently approved for funding by the EU.
In Haiti, OHCHR implemented two CVR (Community Violence Reduction) projects to support women and girls victims of violence. The aim of these two projects is to construct two reception centers, in remote areas where women and girls can seek temporary shelter in order to receive psycho social, medical and legal aid.
Supported by UN Women, Georgian Public Defender’s Office developed and institutionalized a monitoring tool to monitor the state shelters for survivors of violence against women on a regular basis.