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In 2020, 64,796 GBV survivors received psychosocial counselling, 3,297 received legal assistance and 5,736 medical assistance through services provided by UNHCR and partners.
Through the Global Humanitarian Response Plan to COVID-19 (GHRP), over 2 million women and girls reached UNHCR via hotlines and other mechanisms to support GBV, while some 1.18 million women and girls were provided with sexual and reproductive health services.
The Facilitator Guide on Mainstreaming GBV Risk Mitigation was launched in 2020 and until September 2021 a total of 124 participants from sectors have been trained on the topic.
Another 24 colleagues from 15 country operations and HQ graduated from the 2020 Cohort of the GBV Training of Trainers and more than 210 participants were brought together for the 2020 GBV Global Workshop, which was adapted to online modalities.
Across UNHCR, 2,617 UNHCR learners completed at least one level of the GBV e-learning in the period between January 2020 until September 2021.
UNHCR released its Gender Equality Toolkit in 2020 and provided operational support towards the institutionalization of gender equality and women’s empowerment initiatives. To facilitate cross-operational learning and seize opportunities to advance gender equality, UNHCR and partners documented emerging and promising practices in sub-Saharan Africa and collaborated with the Population Council to document community-based protection practices in East and Horn of Africa and the Great Lakes Region.
During the last quarter of 2020, UNCHR's registration and case management system, ProGres v4, was upgraded. The operationalization of the CP and GBV modules was supported through a series of trainings and tailored technical support provided to country operation to increase their awareness and understanding of the new enhancements. The continued deployment of the ProGres v4 CP and GBV modules has increased the ability of operations to standardize and disaggregate the GBV and CP Case Management data for program quality and trend analysis.
The collection of survivors' personal data concerning GBV incidents is carried out only if the survivor has consented and wishes to be referred for protection or assistance in accordance with the GBV Guiding Principle and data protection principles, as outlined in UNHCR's GBV Policy. In the case of children, specific procedures for obtaining consent/assent from parents/caregivers and/or children are required, in adherence with the best interests of the child.A standardized GBV Safety Audit tool has been developed to assess and monitor overall safety and GBV risk mitigation and response measures in operations, and to collect site-level information. Operations are utilizing the tool to inform programming.
The UNHCR Global Strategic Priorities report from 2019 for 2018 shows how UNHCR improved support to known survivors of SGBV in 44 situations and maintained the level of support in 39 operations. UNHCR improved data management and analysis of SGBV, which strengthened programming and enhanced services for survivors and those at risk. UNHCR deployed senior-level protection staff to ten emergency operations, covering all L3 emergencies, where they strengthened coordination among partners, ensured access to quality of SGBV services, trained staff, and worked with diverse communities to address SGBV. UNHCR and partners launched mass sensitization and awareness campaigns and conducted targeted trainings for community leaders and influential groups, including youth and men.
UNHCR contributed to the finalized UN Assistance Victim Protocol and piloted a one-week training for UNHCR’s security personnel on Gender Inclusion in Security Management which included psychological first aid, sensitive responses to incidents of sexual misconduct. UNHCR also led training for over 800 female colleagues from UNHCR, UN agencies and partner organizations across 17 countries on Woman’s Security Awareness and continued promoting the role of UNHCR’s psychosocial case manager who offers guidance to victims/survivors and witnesses of SH. The organization increased investment in more than 30 countries to strengthen field mechanisms that are available to beneficiaries in order to be able to safely report misconduct including SEA and reinforce the safety and security of survivors of SGBV which also supported referral to services such as health, psychosocial and legal support.
Below is a selection of UNHCR’s training and capacity building activities in 2019:
- UNHCR trained 140 participants from different sectors on SGBV Mainstreaming (both UNHCR staff and external participants), developed a standardized SGBV mainstreaming training package and launched the SGBV Mainstreaming Learning Program.
- Only in 2019, a total of 2,885 UNHCR colleagues completed the SGBV e-learning.
- UNHCR has developed a Training of Trainers (ToT) learning program targeting SGBV specialists in the field. By completing this ToT, SGBV specialists are able to utilize the training materials to train UNHCR staff, refugees and other stakeholders on SGBV prevention, risk mitigation and response.
- In 2019, UNHCR conducted a Gender Equality Learning Programme for colleagues from the operations in Africa with the objective of strengthening gender equality integration in UNHCR’s work through increased gender equality capacity amongst staff.
- At the end of 2019, UNHCR launched the SGBV toolkit, making relevant key materials such as Policies, international legal framework, guidance, tools and training resources accessible to staff and partners.
- The Annual SGBV Global workshop, which took place in Geneva in October 2019, brought together UNHCR staff working on SGBV across protection functions from 30 operations and regional offices. In an effort to strengthen and expand networks and communities of practice addressing SGBV, the workshop was focused on building capacity addressing SGBV knowledge and expertise and on providing SGBV protection staff with the resources and tools to effectively deliver on core areas in SGBV programming.
- UNHCR supported in coordination with other humanitarian agencies and NGOs and funded the development of an interagency learning package on protection from sexual misconduct which will be made available to partners. UNHCR further developed a new face-to- face training programme on protection from SEA based on materials from IOM and along the same methodology designed a module on addressing SH.
Data collection and analysis: UNHCR uses the Gender Based Violence Information Management System (GBVIMS), an inter-agency initiative that enables humanitarian actors to effectively and safely collect and analyze SGBV incidents reported by survivors. This system informs improvements in response services, SGBV prevention and coordination. As of the end of 2019, GBVIMS was used by UNHCR operations in 21 countries, 19 of those as inter-agency initiatives. During 2019 and prior to the launch of the SGBV Policy, baseline assessments were conducted across 21 countries in six regions.
Research: In 2019, UNHCR has continued its engagement with the CERAH (Geneva Centre for Education and Research in Humanitarian Action) Steering Committee and with the Empowered Aid project on PSEA in Lebanon and Uganda, to produce knowledge that can be used to reduce power disparities in the distribution of humanitarian aid and mitigate risks of SEA. UNHCR collaborated with research and advocacy projects, such as All Survivors Project.
Dissemination of promising practices: In 2019, UNHCR released the report ‘Learning from experience to advance gender equality – promising practices in Asia’, which amongst other includes a promising practice on SGBV coordination in Sri Lanka.
UNHCR continues successful capacity building of staff, partners, government and people of concern. In 2017, 41 staff from the Africa and Middle East and North Africa regions completed an SGBV learning program, which certified trainers on SGBV prevention and response.
UNHCR’s focus on online training and multiple gender-related modules, including on Preventing Sexual Exploitation and Abuse, Sexual and Gender-Based Violence, and Prevention of Harassment, Sexual Harassment, and Abuse of Authority in the Workplace, has seen more than 7200 staff capacitated.
In addition, UNHCR has been systematically mainstreaming SGBV prevention and response into all UNHCR operations. This involves thematic and cross-sectoral responsibilities to more effectively integrate and address SGBV prevention, risk mitigation and response. This effort is an operationalization of the IASC Guidelines for Integrating Gender-based Violence Interventions in Humanitarian Action.
In UNHCR operations, capacity building and sensitization of communities on SGBV prevention and response were carried out using mass sensitization and awareness campaigns, and targeted trainings of community leaders and influential groups, including youth and male activists against SGBV. Communities have in turn mobilized community-based structures to lead on prevention and response and advocate for action against SGBV.
Data Collection
UNHCR utilises the Gender Based Violence Information Management System, an inter-agency initiative enables humanitarian actors to effectively and safely collect and analyse SGBV incidents reported by survivors. This system helps informs improvements in response services, in SGBV prevention, and in coordination. It has been introduced in 20 UNHCR operations, 7 of which were in 2017.
Analysis and research
UNHCR conducted a population-based assessment of the impact of solar-powered street lights in Uganda’s Rhino Camp. The assessment indicated perceptions of prevention of violence and crime, improvement of safety, and productive night-time activity in the refugee settlement was carried out in 2017 in cooperation with refugees who led the collection and analysis of the data. The study represents the first known research on the protective effect of community lighting in a refugee settlement.
A study by the Population Council, UNHCR and local Ugandan organizations, tested the effectiveness of implementing a community-based SGBV prevention model in emergency settings - the Zero Tolerance Village Alliance intervention, in Western Uganda, proved to be particularly effective in moderating negative gender attitudes and beliefs related to SGBV and positively changing perceptions of community SGBV norms.
A compilation of promising practices to address Gender Equality in the Middle East and North African region was released in 2017. This report contains in-depth information on seven gender equality promising practices that are part of UNHCR’s response to the Syria crisis in the Middle East and North Africa. It reflects catalytic initiatives that seek to address specific gender-related protection needs and risks of diverse Syrian women, men, boys and girls implemented by UNHCR and partners.
UNHCR and a partner organisation have opened a women’s only internet café in Herat, Afghanistan. The café, which is the first of its kind within UNHCR operations, was devised as a response to the harassment and intimidation experienced by many women who used traditional internet cafes in Herat. The café provides a safe environment to use the internet, participate in free trainings and report SGBV cases through a confidential questionnaire. The project also explores how to connect participants to skills training relevant to the local job market.