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UNRWA, working with local NGOs and community-based structures and organizations, in addition to UN agencies at the field level, engages men, women, as well as youth and children in the awareness-raising activities through discussion groups and support groups. UNRWA employs art, theatre and photography as a way of reaching out to the community and creating space for self-expression and support through different activities. During 2015, UNRWA was able to reach out to more than 30,000 community members including men, women, and youth to raise awareness on priority issues related to GBV according to field contexts, such as child marriage and domestic violence. Awareness-raising sessions and events also serve to increase community knowledge on available services.
UNRWA has developed context-specific GBV prevention initiatives in all its five fields of operation (Gaza, Jordan, Lebanon, Syria, and the West Bank), building on local partnerships and working with community structures. These initiatives have focused on developing effective approaches to tackle root causes of GBV, addressing power imbalances and gender inequality and engaging communities in the effort to combat GBV. Progress has also been made in involving men and boys in awareness-raising activities and key services, such as involving men in preconception care and family planning counselling in UNRWA health centres.
UNRWA provides protection, support, and services (education, health, relief and social services) through established referral systems in all five fields of operations, in more than 150 locations (which include camps, health centres, and schools). Referral systems created pathways between the different UNRWA programmes internally, as well as externally involving other service providers to ensure holistic support to survivors. Through these internal and external pathways, UNRWA is able to provide psychosocial counselling, legal services, and medical services among other. The Agency looks into survivors’ satisfaction with GBV services based on a survey tool with close-ended questions on satisfaction with services received through UNRWA as well as through external service providers. Over the course of the two-year period, 2014-2015, UNRWA was able to identify 5950 survivors, who have in turn accessed 8362 services, primarily on psychosocial counselling and legal services through the referral systems set up.